Heliocity Solar

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Privacy Policy

Read Our Privacy Policy

1. Introduction

Welcome to Heliocity Solar (“Company”, “we”, “our”, or “us”).
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website [Heliocity Solar] (the “Site”), built on WordPress and Elementor, and when you interact with our online forms, services, and digital content.

By using our Site, you consent to the data practices described in this policy.

2. Information We Collect

We collect information from you in several ways, including through forms, cookies, analytics, and third-party integrations.

a. Information You Provide Directly

When you:

  • Fill out a contact or quote form (e.g., Elementor forms, WPForms, Contact Form 7)

  • Subscribe to our newsletter

  • Request information or a callback
    we may collect:

  • Name

  • Email address

  • Phone number

  • Address or location

  • Message content or project details

b. Automatically Collected Information

When you visit our Site, our systems (and plugins) may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited, time spent, and navigation paths

  • Referring and exit pages

This is typically collected through cookies, analytics tools, and caching systems.

c. Information from Third Parties

We may receive information from:

  • Advertising and analytics partners (e.g., Google Analytics, Facebook Pixel, Google Ads)

  • Embedded content providers (e.g., YouTube, Google Maps)

  • Social media platforms, if you interact with our profiles or ads.

3. How We Use Your Information

We use collected data to:

  • Respond to inquiries or provide quotes for solar solutions

  • Improve our website, content, and user experience

  • Send updates, newsletters, or promotional materials (if you’ve opted in)

  • Analyze traffic and performance (via Google Analytics, Search Console, etc.)

  • Secure and maintain website integrity

  • Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies, pixels, and analytics scripts for:

  • Tracking website traffic and performance

  • Remembering preferences

  • Retargeting and remarketing ads

  • Improving user experience

You can manage or disable cookies through your browser settings.
For more details, visit: AllAboutCookies.org

5. Third-Party Services and Plugins

Our website is powered by WordPress and uses several third-party plugins and services that may process data:

Service / Plugin Purpose Data Collected
Elementor Page design, form collection Form data, IP address
WPForms / Contact Form 7 Lead form submissions Contact details, message
Google Analytics / Tag Manager Website analytics Usage data, cookies
Google Ads / Meta Pixel Remarketing and conversions IP, browsing behavior
Rank Math / Yoast SEO SEO optimization None directly
Mailchimp / Sendinblue / Brevo Email marketing Name, email
Cloudflare / CDN Security & speed IP address
Wordfence / iThemes Security Security monitoring IP, login attempts
Google Maps / YouTube embeds Embedded content Usage & device data via Google

Please review the respective service’s privacy policies for more information.

6. Data Storage and Security

We host our website on secure, reputable servers that follow industry-standard encryption and security practices.
We implement firewalls, SSL certificates (HTTPS), and security plugins (like Wordfence) to protect your information.

While we take all reasonable steps to protect your data, no online transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide services you’ve requested

  • Comply with legal or tax obligations

  • Resolve disputes

  • Enforce agreements

Form submissions and email communications are periodically reviewed and deleted when no longer needed.

8. Sharing and Disclosure of Information

We do not sell or rent your personal information.
We may share data only when necessary with:

  • Service providers and hosting partners

  • Analytics and advertising networks

  • Legal authorities (when required by law)

All third-party partners are required to maintain data confidentiality and use information only for the purposes specified.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent for marketing emails

  • Restrict or object to data processing

  • Request a copy of your data

To exercise these rights, contact us at heliocitysolar@gmail.com

10. International Data Transfers

If you are accessing our Site from outside India, please note that your data may be transferred to and processed in India, where data protection laws may differ from your jurisdiction.

11. Links to Other Websites

Our website may include links to external websites.
We are not responsible for the content or privacy practices of those third-party sites.

12. Children’s Privacy

Our website and services are not intended for individuals under 16 years of age. We do not knowingly collect data from minors.

13. Updates to This Policy

We may update this Privacy Policy from time to time.
Changes will be reflected on this page with a new “Last Updated” date.
We encourage you to review it periodically.

14. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us:

Heliocity Solar
Email: [heliocitysolar@gmail.com]
Website: https://www.heliocitysolar.in